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Careers at Thread

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Thread is a service collaboration platform that helps IT managed service providers to deliver amazing experiences and delight their customers through service magic.

Interested in shaping the future of service? Join the crew at Thread!

Check out open roles in our New York City and Houston, TX hubs below.

 

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Open Positions

 

Senior Product Manager

Interested in being a part of a team shaping the future of service? Join the crew at Thread! 

Customer Success Manager

Are you a value-driven, radical, and intentional customer advocate who loves shaping beautiful customer journeys? Join the crew at Thread! 

Sales Development Representative

The SDR role is a key member of our Revenue team, responsible for generating. qualifying and setting appointments for both inbound and outbound leads.

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Head of Marketing

If you are a strategic marketer who wants to be a big part of a dynamic team shaping the future of service, we want to hear from you!

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Product Manager

Transform ideas into products and work with Growth and Marketing teams to engage your target users.

 

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Head of Marketing

If you are a strategic marketer who wants to be a big part of a dynamic team shaping the future of service, we want to hear from you!

 

Our Values

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Radical

We believe businesses of consequence challenge the status quo, take the path less traveled, and play at the boundaries of possibility. 

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Intentional

Threads alone—no matter how brilliant—are just that: colorful strings with unfulfilled potential. 

Thread intentionally weaves the best ideas from our community together to create a beautiful, collective, and inclusive experience.

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Customer Crazy

Thread empowers professionals to do their best work by enabling moments of service magic. The formula for making magical service experiences possible is simple, but powerful:

Listen to partners well and often; become immersed in their pain points, values and passions; build with them as your North Star; and aim to exceed expectations.

Life at Thread

 

Great People, Great Benefits

🌏  Global hubs

Thread has a virtual HQ with strategically-placed employee talent hubs in the US (New York City and Houston); Brazil; and Belgium. We recruit globally but value proximity to co-work with nearby Thread crewmates!

👩🏾‍⚕️ Top-tier healthcare

Thread has many plan options available to suit your needs. We pay for all of the premiums for you and also pay towards your family.

🪴 Professional development

We encourage you to grow personally and professionally via setting up talks with investors, industry leaders, and your colleagues, and by sponsoring certifications, courses, and the like.

💻 Home office budget

For headphones, an extended display, or similar to help you work from home comfortably.

🪙  Competitive salary and equity

As an early-stage company, your outsized impact on the company is compensated with outsized equity (compared to established companies) along with competitive pay.

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Join us in making Service Magic.