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Careers at Thread

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Thread is a service collaboration platform that helps IT managed service providers to deliver amazing experiences and delight their customers through service magic.

Interested in shaping the future of service? Join the crew at Thread!

Check out open roles in our New York City and Houston, TX hubs below.

 

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Open Positions

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Head of Marketing

If you are a strategic marketer with a passion for innovation and want to be a big part of a dynamic team shaping the future of service, we want to hear from you!

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Lead Software Engineer

As a Lead Software Engineer at Thread, you will collaborate with highly skilled engineers to deliver an exceptional end-to-end experience for our partners and customers. 

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Account Executive

The Account Executive role is a key member of our Revenue team, responsible for sourcing, qualifying, closing, and later upselling both inbound and outbound leads. 

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Our Values

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Relentlessly Positive

“Can’t” is not in our dictionary. Threaders never stop solving and choose, when faced by failure or stress, to be positive. Even when it’s easy to let negativity creep in. 

For us, the choice is binary—Threaders opt for 1’s over 0’s and strive to be fountains, not drains.

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Weave together

Threads apart—no matter how brilliant—are just that: colorful strings that sing with unfulfilled potential. 

Threaders weave the best ideas from our community together into a beautiful, collective tapestry.

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Go Beyond

At Thread, we turn users’ lowest days into moments of magic. How? By going beyond the constraints of “how it’s done” to explore expectations and how to exceed them.

Threaders believe deep down that fortune favors the bold; we’re brave enough to try sh*t, to iterate on what works, and to own what doesn’t.

Life at Thread

 

Great People, Great Benefits

🌏  Global hubs

Thread has a virtual HQ with strategically-placed employee talent hubs in the US (New York City and Houston); Brazil; and Belgium. We recruit globally but value proximity to co-work with nearby Thread crewmates!

👩🏾‍⚕️ Top-tier healthcare

Thread has many plan options available to suit your needs. We pay for all of the premiums for you and also pay towards your family.

🪴 Professional development

We encourage you to grow personally and professionally via setting up talks with investors, industry leaders, and your colleagues, and by sponsoring certifications, courses, and the like.

💻 Generous home office budget

Get the best computer, chair, headphones, or whatever else you need to work from home comfortably.

🪙  Competitive salary and equity

As an early-stage company, your outsized impact on the company is compensated with outsized equity (compared to established companies) along with competitive pay.

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Join us in making Service Magic.

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