Careers at Thread

Our Values

Build the future of service at Thread

We believe service should feel effortless for the teams delivering it and the customers experiencing it.

Thread partners with managed service providers to rethink how service works — building smarter systems, stronger partnerships, and a culture where ownership matters.

Whether you’re in engineering, marketing, customer success, operations, or sales, help us help shape the future of service.

What It’s Like to Work Here

What you'll find:

Small, fast-moving teams
High ownership and low bureaucracy
Direct access to product, engineering, and leadership
A culture that values clear thinking and bold execution

You won't find:

Endless approval chains
Politics over progress
Comfort with "average"

Radical

We challenge the status quo and push the boundaries of what is possible. We constantly seek innovative ways to solve complex IT challenges and deliver cutting-edge solutions. Our fearless approach to innovation sets us apart from the rest.

Intentional

We are intentional in our actions and decisions. Every move we make is driven by purpose and aligns with our long-term vision. We take a thoughtful approach to problem-solving and prioritize long-lasting relationships.

Customer Crazy

We are obsessed with delivering exceptional experiences for our partners and their customers. We understand that their success is our success, and we go above and beyond to exceed their expectations. They are at the heart of everything we do.

Benefits

Global hubs, real connection

Thread has offices in New York City and Houston, along with talent hubs in Brazil and Belgium, all connected through our virtual HQ. While we recruit globally, we value proximity and creating opportunities for in-person collaboration, connection, and community with nearby teammates.

Comprehensive healthcare

We offer top-tier healthcare coverage with multiple plan options to fit your needs. Thread covers 100% of employee premiums and contributes toward dependent coverage, so you and your family are supported.

Professional development

We invest in your development. From certifications and coursework to conversations with investors, industry leaders, and teammates, we create opportunities for you to expand your skills and perspective , both professionally and personally.

Home office budget

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Work where you’re most effective. We provide a home office budget for equipment like headphones, monitors, or other tools that help you do your best work.

Competitive salary and equity

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We offer competitive salary and meaningful equity. As an early-stage company, your impact directly shapes our future, and your ownership reflects that.