Threads connect people across businesses to deliver incredible service collaboratively.
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“Thread could be a gateway to tons of organizational information — not just related to IT. It’s revolutionary, and we want to be part of that journey with them.”
“Integrated chat is the future of providing the best possible service delivery – especially for MSPs looking to cut costs and increase profit margins.”
"Our team loves the ease of submitting support tickets and the visibility to their communication thread. It has helped employees seek technical support earlier instead of waiting until their issue is unavoidable. Great addition to any growing organization."
"Thread really enhances the CloudRadial platform. Thread can make it appear as if the MSP service team is sitting at the desk next to yours, providing real-time help. It’s really powerful."
"In addition to response time being cut down, the feeling of "Hey, I feel supported" went up exponentially. Problems get resolved faster. We’ve seen massive efficiency improvements since rolling this out. Our people are much happier!"
