"Integrated chat is the future of providing the best possible service delivery – especially for MSPs looking to cut costs and increase profit margins."
![magic-logo](https://www.getthread.com/hs-fs/hubfs/magic-logo.png?width=140&height=30&name=magic-logo.png)
Service Experiences that feel like magic.
Magic AI saves you time on service requests in real-time, with the limitless power of AI.
Request a demo"A game-changing solution for IT service providers with Azure OpenAI"
Read about our case study with Microsoft
Read about our case study
![Dispatcher2](https://www.getthread.com/hubfs/Dispatcher2.png)
Magic for Dispatchers
Let Magic AI tell you what to tackle next. Make everyones lives easier by helping your customers who need it most when they need it. Service Magic!
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Dispatchers focus on the right things
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Customers are served better
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No P1 issues getting lost
![Group 626283](https://www.getthread.com/hs-fs/hubfs/Group%20626283.png?width=620&height=345&name=Group%20626283.png)
![Technician-1](https://www.getthread.com/hubfs/Technician-1.png)
Magic for Technicians
Let Magic AI handle time entries. So you can save time, and focus on what matters most. Helping people and providing exceptional service.
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Technicians get their time back
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Accurate and well written time entries
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Bill for the work your team did
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Saves 30 minutes per tech per day, at least!
![Group 626280-1](https://www.getthread.com/hs-fs/hubfs/Group%20626280-1.png?width=600&height=379&name=Group%20626280-1.png)
![Group 626282-1](https://www.getthread.com/hs-fs/hubfs/Group%20626282-1.png?width=600&height=158&name=Group%20626282-1.png)
![Group 626232-1](https://www.getthread.com/hs-fs/hubfs/Group%20626232-1.png?width=650&height=595&name=Group%20626232-1.png)
Coming in 2024
Magic for Managers.
Elevate service excellence with Magic AI for Service Managers. Real-time dashboards,
proactive action monitoring, and usage insights empower you to streamline operations,
boost productivity, and make data-driven decisions effortlessly.
![Manager Manager](https://www.getthread.com/hubfs/Manager.png)
Request a demo
Request a demo and see Magic AI in action.
![Group 683](https://www.getthread.com/hs-fs/hubfs/Group%20683.png?width=175&height=234&name=Group%20683.png)
Adam Bielanski,,
CEO - Sierra Pacific Group
CEO - Sierra Pacific Group
Get started with Thread today.
Unlock an unfair advantage for your IT business.