Super Magic

Your technician super
powers unlocked.

DISCOVER YOUR NEW POWERS

Super Magic combines your MSP’s knowledge, systems, and workflows into a single workspace where technicians can research, decide, and take action.

X-RAY VISION

Knowledge searches, ticket analysis, & AI summaries.

MIND READING

See what’s coming next by identifying recurring issues.

TELEKINESIS

One prompt triggers actions across the PSA and connected tools.

SUPER SPEED

Multi-step workflows executed in seconds.

TIME MANIPULATION

Gets hours back every day by executing workflows from a single prompt.

SUPER INTELLIGENCE

Searches and combines knowledge from every system automatically.

Your window into Magic

Technicians shouldn’t need five windows to solve one problem.

Super Magic combines your service desk, documentation, client knowledge, and connected tools into a single workspace built for MSPs. Everything you need to gain insight, investigate, decide, and take action is already in front of you.

Resolve issues faster from a single window.

Summarize

Summarize thread, see similar tickets, See patterns emerging

Search documentation, knowledge bases and articles.

resolutions

See past resolutions, draft next steps, resolve faster.

Connects into your tools.

Liongard
Search config data, alerts, IP, software

Run device lookups and actions with your own NinjaOne permissions

Hudu
Search Hudu documentation, passwords, network docs

ITGlue
Search devices, IT Glue articles, passwords, assets

Connectwise

HaloPSA

+ many more to come

Super Magic does the work for you

Super Magic can document work, update tickets, assign tasks, schedule technicians, and trigger workflows on your behalf. Simply describe the outcome you want, review the proposed actions, and approve with a click.

So you spend less time on administration and more time helping customers.

Bulk action

Bulk action tickets, update statuses, priorities, assignees. All in 1 prompt

Merge Tickets

Automatically identify related tickets and consolidate duplicate issues

Build flows-1

Convert repetitive requests into workflows and AI Agent automations

The power of Super Magic

Workflows that used to take hours, now takes minutes.

Your magic command center

Start your day with a personalized briefing of what needs attention. Super Magic surfaces overdue tickets, customer replies, approaching SLAs, scheduled work, and other high-priority issues so nothing falls through the cracks.

Stay focused on the work that matters most, and let Super Magic keep track of the rest.

Tabs