Rewst and Thread - Zero-touch workflows, kicked off right from chat.

Built for MSPs and designed to scale.

Whether you’re automating onboarding, offboarding, password resets, or mailbox permissions, Thread's Agentic AI captures everything Rewst needs to kick off workflows—all handled conversationally in chat. Once submitted, that data is securely passed to Rewst via webhook, where your workflows take over. Tasks get done automatically, and users get real-time confirmation—without your techs lifting a finger.

Ready to scale your service desk with less chaos and more automation? You’ll find the Thread crate live in the Rewst Marketplace—just search “Thread” to get started.

“To ensure service quality and manage capacity, each request is scheduled on our Support Engineers' calendars. But PSA-native calendar functionality can be challenging to use at scale. By seamlessly integrating into our existing workflow, Thread Planner will be a game changer for our engineers and Service Coordinators, as it streamlines our scheduling processes significantly—directly within the interface we already use for our real-time client interactions (Inbox). We are excited to see what future updates Thread has Planned.”

Chris Zadrima
Chief Operating Officer - Align

Integrations

Zero-touch resolutions with Thread and Rewst.

Kick off automations in Rewst—directly from chat.

Built for MSPs and designed to scale.

Get started with Thread today.