Integrations
Coordinate customer appointments with TimeZest in Thread
Streamline MSP scheduling with the TimeZest integration.
With the TimeZest integration, Thread enables technicians to trigger smart scheduling directly from a ticket. Clients receive real-time availability based on PSA data, reducing email back-and-forth and accelerating resolution without disrupting your existing workflow.
Keep your customers in the loop
Send your availability and scheduling links directly in chat using Thread’s TimeZest integration. Let contacts book time with you and join those appointments without leaving Inbox.
Keep your business updated with real time PSA sync
Free your technicians to do their best work. Drag-and-drop dispatch and AI auto-categorization and auto-prioritization make triage and service coordination easier than ever, empowering technicians to co-manage conversations across all channels from one Inbox.