“Integrated chat is the future of providing the best possible service delivery – especially for MSPs looking to cut costs and increase profit margins.”
Your team’s new superpower.
Be your most productive self with inbox just for MSPs.
Provide better service, faster.
Introducing the most collaborative service experience ever.
Manage your tickets in one universal inbox, built for MSPs.
Scale your support and resolve service requests faster.
On all your devices
and on the go.
Provide support from anywhere. Available on web, desktop, iOS and Android.


Power up your productivity
with shortcuts.
Save time and work smarter, not harder with keyboard shortcuts to assign, change status, start timer and many more!
Resolve service requests faster with Channels
Create channels and define flows of which tickets go where. You can have channels per team, project or type of customers.


Integrate with all of your IT apps and keep Slack and Teams in sync
Connect your favorite apps and launch actions, directly integrated into your workflow.
More solutions
Your new superpower.
Provide faster then a speeding bullet support with the all-in-one workpace for providing better service, faster.
Service your customers love.
Provide faster then a speeding bullet support with the all-in-one workpace for providing better service, faster.

Adam Bielanski,
CEO - Sierra Pacific Group
CEO - Sierra Pacific Group
Get started with Thread today.
Unlock an unfair advantage for your IT business.