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Never miss another customer with Planner.

Empower your service team to meet customers at the right time by scheduling your threads.

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Planner makes it easy to see your team's calendar at a glance, prioritize, assign and schedule threads.

Before Thread ☠️

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With Thread Planner ✅

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Empower your service team to meet customers at the right time.

Ensure that no customer meet-up slips through the cracks.

Plan threads for specific days and set exact times to ensure the right technician is assigned at the right time. Set up appointment times with customers with down-to-the-minute customization. Thread Planner ensures that no thread or customer meet-up slips through the cracks.

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Get work done faster with a bird’s eye view of your team’s calendar.

Get a bird’s eye view of your team’s backlog to load-balance and prioritize work to get done faster. Plan around existing calendar appointments to avoid double bookings and unhappy customers.

Easily create focus and routing for your team.

Drag new threads from Triage into your “Today” board for one-click assigning and scheduling. Designed with decades of Agile best practices in mind, Planner makes it easy to create focus and routine for your team.

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Keep your business updated with real time PSA sync.

Planner automatically syncs with your PSA to keep your organization updated in real time and to make transitions seamless across tools. Existing PSA integrations with Microsoft Outlook let your calendars stay updated in real-time.

Keep your customers in the loop.

 

COMING SOON!

Coordinate customer appointments with TimeZest

Send your availability and scheduling links directly in chat using Thread’s TimeZest integration. Let contacts book time with you and join those appointments without leaving Inbox.

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Get started with Thread today.

Unlock an unfair advantage for your IT business.