Every Chat Synced to Your PSA
All Slack conversations automatically create or update tickets in ConnectWise, Autotask, or Kaseya BMS. Notes stay accurate, statuses stay aligned, and your service desk remains in control.
Your Branded Slack Support App
Deploy a custom Slack app branded to your MSP — complete with your logo, name, and controlled workflows. Clients access structured support directly inside Slack, ensuring every request follows your service process.
Structured Collaboration Across Workspaces
Shared Slack channels allow real-time communication between technicians and client stakeholders. Thread ensures conversations stay organized, trackable, and aligned with your service workflows — not lost in DMs.
