Product Update
The Voice-Enabled Service Desk: Should You Answer the Call?
Revolutionize your service desk with Voice AI to transform calls into actionable data, boost efficiency, and enhance customer experience.
Service Magic
Magical stories of MSPs, ITSX, & delivering outstanding service experience
AI Service Unleashed
Inside the First AI Conference for MSPs: Vibe Coding at AI Service Unleashed 2025
Discover how AI Service Unleashed 2025 empowers MSPs with AI-driven service delivery through hands-on workshops, innovative sessions, and real-world...
Mark Alayev
Oct 9, 2025
MSP AI
AI Service Unleashed: Thread Voice and Service Intelligence Revolutionize the MSP Service Desk
Thread Voice AI and Service Intelligence are revolutionizing MSP service desks by enhancing phone support efficiency and knowledge management.
Mark Alayev
Oct 1, 2025
Insider
Thread Raises $8M to Power the Future of AI for MSPs and Welcomes New CEO Michael Evers
Thread secures $8M to enhance AI service desk solutions for MSPs and welcomes Michael Evers as the new CEO to drive future innovations.
Matt Setzekorn
Aug 12, 2025
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