Thread News
Thread’s 2025 Year in Review: The Year Tickets Met Their Match
The year we killed tickets, saved time, and proved the bet was worth it.
Service Magic
Magical stories of MSPs, ITSX, & delivering outstanding service experience
Thread News
Thread Raises $18M to Power the Next Era of MSP Service
Thread secures $18M to revolutionize MSP services with AI-driven automation, transforming service desks from bottlenecks into growth engines and...
Matt Setzekorn
Dec 18, 2025
Insider
Thread Raises $8M to Power the Future of AI for MSPs and Welcomes New CEO Michael Evers
Thread secures $8M to enhance AI service desk solutions for MSPs and welcomes Michael Evers as the new CEO to drive future innovations.
Matt Setzekorn
Aug 12, 2025
Service Collaboration
Thread Partners with Lancom Technology to Optimize AWS Spend & Accelerate AI Innovation
Thread & Lancom partner to optimize AWS costs & boost AI innovation. Smarter cloud scaling, shared growth.
Matt Setzekorn
Jul 2, 2025
Insider
One Month in the Channel: A Non-Tech Perspective on MSPs, AI, and Community
A PR pro’s first month in the MSP world: How AI helps technicians, not replaces them. Discover the human side of IT automation with Thread.
Matt Setzekorn
May 28, 2025
MSPGeekCon 2025 Session Breakdown: "State of the Universe: How Did We Get Here?"
Explore Eddie Chow's MSPGeekCon 2025 keynote on what shape our universe and discover the hidden forces driving the MSP industry and your own journey.
Matt Setzekorn
May 15, 2025
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