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Service Magic

Magical stories of MSPs, ITSX, & delivering outstanding service experience

Service Experience

How SnapTech Uses Client Intelligence to Turn Everyday Tickets Into Real Client Insight

Discover how SnapTech leverages Client Intelligence to transform routine tickets into actionable client insights, enhancing efficiency and client...

Matt Linn Feb 16, 2026

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Serv·ice Mag·ic /ˈsərvəs majik/

The act of making service requests disappear at ludicrous speeds, causing clients to jump with joy.

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