Your customers can raise new chats and tickets easily from within their Slack, sent to your own Slack, Microsoft Teams or our universal Inbox app. All synced to ConnectWise Manage.
Your own Slack app
Make it a branded service experience, with a custom Helpdesk app inside your customers Slack. Can be branded to your MSP company or your customers company branding.
Meet your customers where they are.
Provide service where your customers are, inside of Slack, Teams, mobile or desktop. So they can start new threads from anywhere and any time.
But wait that's not all!
Thread has continued to evolve to create solutions to solve many more problems of modern service delivery. Find out more about us and see our Solutions.
