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“Thread’s AI functionality automates time entries for us by summarizing chats in real time. This is huge and saves us 300 hours a month! We are excited about the ability to power more of our workflow with AI through the Thread and Microsoft integration.”
Your Service
Co Pilot
CoPilot saves you time on service requests
in real-time, with the limitless power of AI.
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Free your cash flow with automated time entries.
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Never miss important requests with priority detection.
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Run your business more efficiently with categorization.
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Get an overview of unhappy customers with sentiment analysis.
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Free your cash flow and send out invoices on time with automated time entries.
Let CoPilot handle time entries. So you can save time, and focus on what matters most. Helping people and providing exceptional service.
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Technicians get their time back
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Accurate and well written time entries
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Bill for the work your team did
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Saves 30 minutes per tech per day, at least!
Never miss an important service request from a customer with automated prioritizations.
Let CoPilot tell you what to tackle next. Make everyones lives easier by helping your customers who need it most when they need it. Service Magic!
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Dispatchers focus on the right things
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Customers are served better
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No P1 issues getting lost
Run your business more efficiently with well categorizated service requests
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See the categories at a glance
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Automatically set for you
Get a bird's eye view of unhappy customers in real time
Let CoPilot handle time entries. So you can save time, and focus on what matters most. Helping people and providing exceptional service.
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Increase Customer Satisfaction
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Easier support for everyone
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Personalized support without more work
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Increase customer retention
