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Create and mange tickets from ConnectWise Manage in the chat

Live chat with Messenger and a smart bot that creates the perfect ticket in ConnectWise Manage for you. Update and manage your Manage tickets in Inbox.



  • Use Slack straight from ConnectWise Manage

  • Use Teams straight from ConnectWise Manage

  • Use Rocket Chat straight from ConnectWise Manage

Supercharge your team with chatgenie

Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board.

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In addition to response time being cut down, the feeling of "Hey, I feel supported" went up exponentially.

Problems get resolved faster. We’ve seen massive efficiency improvements since rolling this out.

Our people are much happier!

Jason Vickers 

Tea Collection 

1564065077963