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Combine the power of knowledge base and omnichannel communication.

Get just in time knowledge to support your clients with our IT Glue integration. - Provide real-time omnichannel chat - Automate workflows and search knowledgebases - Resolve tickets up to 40% faster.

  • Use Slack straight from IT Glue

  • Use Teams straight from IT Glue

  • Use Rocket Chat straight from IT Glue

Supercharge your team with chatgenie

Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board.


In addition to response time being cut down, the feeling of "Hey, I feel supported" went up exponentially.

Problems get resolved faster. We’ve seen massive efficiency improvements since rolling this out.

Our people are much happier!

Jason Vickers 

Tea Collection