Offer live chat support in CloudRadial
Seamlessly integrate Thread x CloudRadial, so your customers can chat directly from your portal.
Use Slack straight from CloudRadial
Use Teams straight from CloudRadial
Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board.
In addition to response time being cut down, the feeling of "Hey, I feel supported" went up exponentially.
Problems get resolved faster. We’ve seen massive efficiency improvements since rolling this out.
Our people are much happier!