Offer live chat support in CloudRadial
With the Thread x CloudRadial integration, your customers get the best of all worlds:
1. Extending Thread into your CloudRadial portal, MSPs can offer customers a seamless and efficient multi-channel service experience.
2. With features like live chat support, request forms, and catalogs, you provide your customers with the flexibility to self-serve when they want it and easily connect with your service team when they need assistance.
3. This integration not only streamlines communication but also enhances the overall customer experience by providing quick and personalized support.
4. Additionally, by connecting platforms like Slack and Teams via Thread to CloudRadial, you can further improve collaboration and communication within your organization and with your clients, ultimately leading to increased customer satisfaction (CSAT) and loyalty.
-
Use CloudRadial straight from Slack
-
Use CloudRadial straight from Teams
