Recently, Channel Insider published a smart guide that breaks down what it takes to build an AI strategy. What stood out most was the focus on planning with intention. It’s not about chasing hype or adopting every new tool on the market. It’s about understanding the problems you want AI to solve, setting clear goals, and building on a foundation that makes AI sustainable.
The potential here is huge. AI can make service delivery more proactive, more efficient, and more valuable. Imagine a service desk that doesn’t just react to problems but anticipates them. Picture workflows that handle repetitive tasks automatically, freeing up your team to focus on high-impact work. Or think about security threats being flagged before they escalate into crises.
This is becoming standard for MSPs who know how to put AI to work. But without a strategy, even the most advanced tools can become just more noise. That’s why it’s crucial to think of AI adoption as a journey, not a one-time project. Start small, test often, learn from results, and scale as you go.
Channel Insider’s framework lays out a disciplined path that MSPs can use to approach AI adoption the right way. The first step is clarity: defining exactly what you want AI to accomplish. Next is readiness: ensuring your data and workflows are strong enough to support intelligent automation. And finally, it’s about focus. Choosing the opportunities that deliver measurable ROI instead of chasing every shiny new possibility.
It’s a reminder that real success doesn’t come from rushing. It comes from building confidence step by step, and creating a culture that embraces innovation instead of fearing it.
At Thread, we’ve been looking at this challenge from the MSP’s perspective. You’re under pressure to deliver more with fewer resources, solve problems faster, and create standout client experiences in a crowded market. AI is the lever that can make that possible, but only if you have the right roadmap.
That’s why we created AI Readiness for MSPs. It’s a slide deck designed to bridge the gap between the big-picture “why” and the practical “how.” Instead of hype or heavy technical jargon, it focuses on real-world steps MSPs can take today to begin weaving AI into their service delivery.
AI is the future of how MSPs will operate. The providers who succeed won’t just tack on AI as an add-on. They’ll make it part of their DNA: the way they work, the way they innovate, and the way they create value for clients.
If you’re looking for a place to start, Channel Insider’s guide is an excellent resource to understand the why behind AI strategy. And our AI Readiness deck gives you the tools to start putting that strategy into action.
At Thread, we believe the MSPs who thrive in this next era will be the ones who don’t settle for business as usual. AI is an amplifier, and when used with intention, it can reshape your services and the impact you deliver to every client you serve.