Service Magic Monthly

An MSP Put an AI Agent on Their Service Desk. Here's What Their Numbers Say

Tuesday, July 28 at 2 pm ET / 11 am PT

Our new series begins with an MSP who turned on Super Magic  a few months ago, and they're sitting down with us live to talk through what actually changed.

If you're trying to decide whether AI belongs in your service desk, this is the closest thing to a straight answer you'll get before you try it yourself.

 

Register And Join Us Tues. July 28th
Topic_Webinar_SMM

We're just going to talk about what actually happened

There's a lot of AI hype on the service desk right now. Most of it comes from a slide deck or a five-minute product demo, not a Tuesday afternoon with real tickets and real clients.

This month we are digging into the real nitty-gritty. An MSP who's actually running Super Magic sits down and answers the questions everyone's actually asking: did it save time, did the team trust it, what would they do differently. 

What you'll get if you join

Team

An honest read on what it's like to hand Tier 1 work to an AI agent, from the team actually doing it

Metric

Real numbers, not vague "it transformed everything" talk

Chat

A chance to ask the question you'd normally save for a hallway conversation at a conference

Who’s talking

Amanda
Mark